Lifetime Manufacturer Warranty

All jewelry purchased from Paloma Piercing comes with a lifetime manufacturer warranty against defects. Jewelry is eligible for a free repair or replacement at the studio’s full but fair discretion. Please note that our lifetime repair policy does not cover loss, only repairs to jewelry you currently own that was purchased directly from us in the studio or online.

If your piece that was purchased by us has any defects listed below, please reach out to info@marilynmenascott.com and we will help you with repairs.

-Broken Pin or Threads

-Cracked or Lost Gemstone

-Loose Gemstone Setting

By beginning a repair, you fully understand and agree that you are responsible for the shipping and transit costs in both directions. 

Return Policy

We do not accept returns or exchanges for any reason at any time. 

We uphold the highest standards of cleanliness to prevent cross contamination with all of our jewelry, and for this reason we cannot accept or restock any jewelry. This is for the ultimate safety of all of our clients.